About the ICS Certificate & InCDP Certification Programs

The Willing Observers’ Inclusive Culture Strategy (ICS) Certificate and Inclusive Culture Strategy Certified Diversity Professional (InCDP) Certification programs provide participants with the knowledge, skillset, and toolkits to design inclusive organizational cultures.

Created by anthropologists, Dr. Luzilda (Lucy) Arciniega and Dr. Melissa (Missy) Maceyko, these self-paced programs leverage the facilitators’ extensive expertise in culture and qualitative and quantitative research to train participants to create and measure equity, inclusion, and change.

About the Benefits

By participating in the ICS programs, participants will:

  • receive a Credly badge for every module successfully completed.

  • receive a Credly badge for successfully completing the ICS Certificate or InCDP Certification program.

  • gain access to a network of DEIB peers & professionals.

  • have the opportunity to participate in live sessions with Dr. Arciniega and Dr. Maceyko, with additional strategy sessions for InCDP participants.

  • have the option to obtain SHRM & HRCI recertification credits upon completion of their program.

Upon successful oral defense of the DEIB Strategic Plan, InCDP participants will also receive a formal InCDP designation.

About Our Instructors

Dr. Luzilda (Lucy) Arciniega (she/her/ella)
Co-Founder of Willing Observers
PhD in Anthropology.

Dr. Melissa (Missy) Maceyko (she/her)
Co-Founder of Willing Observers
PhD in Anthropology.

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About Willing Observers, Inc

Willing Observers, founded by anthropologists Dr. Luzilda Arciniega and Dr. Melissa Maceyko, offers professional consulting, training, and coaching services to foster inclusion, equity, and change.

With over 30 years of combined experience, the founders’ approach prioritizes an understanding of culture as the foundation for effective inclusion and belonging strategies, recognizing that concepts such as fairness, equity, inclusion, and belonging are deeply shaped by cultural beliefs, attitudes, values, behaviors, and practices.

Willing Observers is guided by the belief that awareness of our own and others' differences strengthens relationships and drives organizational and social change, and as such, that everyone has a role to play in shaping organizational cultures.